Thank you for choosing Betmay LLC to purchase your hair accessories. We are committed to ensuring that you are completely satisfied with your hair accessories purchase. If you are not satisfied with your purchase, here is our refund and return policy.

Return Terms
Return Timeframe: You can request a return within 30 days from the date you received the item.
Item Condition: Returned items must be unused, unwashed, with all tags attached, and must be in the original packaging.
Non-Returnable Items: Returns are not accepted for sale items, used items, or personalized items.
Refund Process
Contact Us: To initiate the return process, please contact us at michael@betmaync.com or call our customer service number 9192985685. Please provide your order number and the details of the returned item.
Return Approval: We will review your return request. Once approved, we will send return instructions and return address.
Return Shipping: Please return the item according to the instructions we provide. The customer is responsible for the return postage unless the return is due to an issue with the item itself (such as damage or wrong item).
Refund Processing: Once we receive and inspect the returned merchandise, we will process your refund within 7-10 business days. Refunds will be issued to your original payment method.
Product Exchanges
If you wish to exchange an item, please first return the item following the return process and then place a new order for the desired item.

Damaged or Incorrect Items
If the item you received is damaged or incorrect, please contact us within 48 hours of receipt. We will arrange a replacement or refund as soon as possible and cover all associated shipping costs.

Contact Information
If you have any questions or need further assistance, please contact us at:

Email: michael@betmaync.com
Phone: 9192985685
Address: 3104 Blantyre Way, Fayetteville, NC 28306-8032
We appreciate your support of Betmay LLC and look forward to continuing to provide you with high-quality hair accessories.